Innovatek Support

To provide continuing support for our customers, we feature . . .

Help desk with Microsoft TechNet
Experienced person available by phone, email, FAX or on-site visit

Support for:
Microsoft Office XP, 2000, 97, 95, and 4.3
Windows XP, 2000, Windows NT
Microsoft Small Business Server
Windows Me, Windows 98 and Windows 95
Internet Explorer, Net Meeting
Windows for Workgroups v3.11
DOS
Popular application and utility software

Remote Support

via pcAnywhere or NetMeeting

Telephone Tech Support

Available on all business days, extended support available by arrangement
We use help-desk software, our problem resolving database and Microsoft TechNet to help you diagnose and resolve problems

On-site Support

Paul Fitts with his notebook PC, Microsoft TechNet, Innovatek's traveling diagnostic, utility and O/S software collection, field service tools, cables & spare components

Loaner PCs may be available

Updated 03/19/02 19:51