Notice of Billing Policy Change

As of January 1, 2005, billing will be done quarterly only. So please do not be alarmed when your next Bill or Credit Card charge covers three months. Any un-used months will be refunded upon written request should you move or otherwise need to close your Mohawk account before the period paid for is used up. All charges are for service(s) to be rendered and are due upon presentation.. If we have erred in any way, please advise so we may correct our error.

We always welcome your suggestions and comments, and we appreciate your business. Please write to billing@mohawk.net with any problems and be sure to make your subject line recognizable so it does not get treated as unwanted spam by accident. Telephone support is available most weekdays from 8:30am till 1pm and many afternoons till 4pm, however, the staff member on duty may not be able to help with billing issues, in which case a staff member will return your call.

Mohawk is NOT zoned for retail operations. Please be sure to call ahead for an appointment BEFORE visiting us. This is a requirement of the Town of Sharon and must be respected.

Please respect that all financial matters INCLUDING all cancellations MUST BE MADE IN WRITING in order to reduce as much as possible any human error.